Getting mental health help in Shanghai

Where to start in Shanghai for confidential support and help

Photograph: Alexander Lam via Unsplash

Need help with mental health issues? There is help at hand in a multitude of formats and languages, so don't despair. Here are some of the best options for help and support in Shanghai.

LifeLine Shanghai

LifeLine is an English speaking helpline for the international community, which provides free, confidential, and anonymous emotional support, along with a series of workshops. Call between 10am and 10pm, 365 days a year.

For more information, phone their hotline at 400 821 1215 or visit their website.

United Family Healthcare

United Family Healthcare is an international healthcare organization, which provides comprehensive, integrated healthcare services including mental health treatment.

Emergency number: 2216 3999 or find out more at

Shanghai International Mental Health Association

Provides mental health services to the international communities in Shanghai, with approximately 40 member therapists representing 13 different nationalities and 11 languages.

Find out more details at their website.

Shanghai Mental Health Center

Shanghai Mental Health Center is a Chinese orientated mental health clinic, which offers prevention as well as psychological counseling. There are six relevant departments, including: Clinical Psychology Department, Division of Mood Disorders, Geriatric Psychiatry, Child & Adolescent Psychiatry, Drug Abuse Treatment Centre, and Adult Psychiatry

Phone the Outpatient Department for appointments at 6438 7250 or find more at

Parkway Health

An international medical centre with locations across the city, Parkway Health’s team of psychologists treat patients of all ages, specialising in the likes of Cognitive Behavioural Therapy, family counselling and more.

Phone for appointments at 400 819 6622 or find out more information at

Community Center

A community-led organisation that offers support to individuals and families adapting to life in Shanghai through events and classes, Community Center Shanghai also has a number of trained counsellors on staff and multiple locations across the city.

Phone their hotline at 3382 1170, email them at or find out more information from their WeChat account (CCSShanghai).